Can teams start with one Home Services workflow and expand later?
Yes. Most teams start with one focused workflow, then add routing, automations, and integrations after the first rollout is working well.
Industry solution
AI calling for service businesses that need to respond fast
Capture job details, schedule visits, and keep customers updated with an assistant that never misses a call.
Key capabilities
- Capture job details and urgency
- Schedule service appointments
- Reduce missed-call lead leakage
Understand the request
Ask the right questions to capture issue type, urgency, and location details.
Book the visit
Schedule the next available appointment or create a callback task when scheduling requires a human.
Send the follow-up
Notify the team with a summary and create tasks so technicians arrive prepared.
FAQs
Does Cosmo hand off to a human when needed?
Yes. Cosmo can escalate calls with context, summaries, and the details your team needs to pick up the next step cleanly.
What happens after the call ends?
Cosmo can generate summaries, create tasks, and send updates to connected tools so the next step happens without manual cleanup.